Terms and Conditions
Your Responsibilities
1.1. You are responsible to prepare the targeted areas for treatment. You must
remove the beddings and hot wash them at 60°C or 90°C. You must clear the floor
as much as possible for our technicians to be able to treat it.
1.2. You must secure any valuable items. We will not be responsible for any losses
or damages.
1.3. You must vacate the property prior to the treatment and not enter the treated
areas until the chemical dries out completely.
1.4. You are responsible for any sensitive belongings left in the treated areas.
1.5. You must inform our technicians of any hazards present at the targeted areas.
1.6. You are responsible to ensure that no foodstuffs are left exposed.
1.7. You are responsible to provide access to the targeted areas at all times during
treatment.
Our Responsibilities
2.1. We are responsible for conducting the agreed service purchased either through
our contact forms or phone.
2.2. We are responsible for ensuring the safety of all occupants and pets.
2.3. We are responsible for informing you about any changes of the treatment
method.
2.4. We reserve our right to cancel your appointment if we are unable to provide the
service due to unpredicted circumstances.
2.5. We are responsible for providing free services described in the provided
guarantee.
Guarantee Terms: Chemical Spray Treatment
3.1. Depending on the level of infestation and the current situation, we provide a 6
month guarantee after one or three chemical spray treatments.
3.2. We provide up to two additional treatments, free of charge, as part of our
guarantee Terms.
3.3. Our guarantee Terms only cover treatments conducted on the entire property.
3.4. Your guarantee will be voided if you fail to report any remaining pests in 30 days
of your treatment.
3.5. Our guarantee Terms do not cover future infestations.
3.6. Our guarantee will be voided if aftercare instructions are not followed.
Guarantee terms: Refunds
4.1. We do not offer refunds. Two additional chemical spray treatments will be
offered as part of our guarantee Terms.
4.3. You are obligated to provide accurate information about the current pest
infestation presented in your property.